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Bengaluru Area, India India

ITS Manager at Syniverse

Writing / Publishing

• Direct daily operations of Engineering -IT department, analyzing workflow, establishing priorities, developing standards and setting deadlines. • Consult with users, management, vendors, and technicians to assess computing needs and system requirements. • Implementing and Managing VMware Virtualized infrastructure . • Maintain and administer Active Directory on Win2003, Microsoft Cluster , Fortigate Firewall , MS ISA2006 • Manage all helpdesk activity at Bangalore centre and resolving to escalated Helpdesk issues • Generating Day to day activity reports . • Vmware ( VCP ) and Microsoft (MCSA) Certified professional