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Chennai Area, India India

Operations Manager at Cognizant Technology Solutions

Technology / Software / Internet

8+ years of experience as a System Administrator (Email and Collaboration) presently as an Operations Manager, Leading a team of 16 associates supporting Nordics\Canada\Chile region. (7 Years in Lotus Notes\Domino). Deploying the infrastructure for Groupware servers and fine tuning the setup for a better stabilization. As an Operations manager, performing Audits on the incidents handled. Reports are shared to the client with a quality audit on the incident and changes performed by our team. From an Operational Standpoint, Reviewing the weekly\Monthly reports for issues reported from IBM Domino\WebSphere\connections\Portal servers, generating the reports and sharing across with the client...