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Cameroon Cameroon

Welcome Desk Officer

Telecom / Mobile

Manage Company’s Protocol Manage Customer Relationship System First level resolution to complaints from customers Operate alert’s switchboard Dispatch incoming calls to recipients within the company Announce and direct visitors to departments across company Maintain staff contact and telephone extension lists. Ensure neatness of front and rear entrances of Head Office Prepare and present detailed report of activities of the service General Customer Service Agent / Supervisor of Agents