ºÝºÝߣ

Greater Atlanta Area United States

I help my clients GET and KEEP customers! Process, methodology and skills needed for revenue growth and retention.

I work with my clients to achieve breakthrough performance improvement for their customer-facing roles and those who manage them. I leverage my extensive business-to-business experience to build or tailor a program to achieve their objectives throughout the customer lifecycle - from field-level marketing into sales, on to implementation or professional services an ultimately into customer support. My closed-loop approach creates a consistent experience for my clients'​ customers and helps develop repeat buyers based on that experience. I specialize in process design, methodology design and implementation and skill building achieved through a variety of learning platforms, including o...