Personal Information
Organization / Workplace
Selangor, Malaysia Malaysia
Occupation
Service Level Manager at Maxis Communications Bhd
Industry
Telecom / Mobile
Website
http://www.maxis.com.myAbout
3 years Experience in Service Level Management and managing Tools & Monitoring
Working in Change Management role for the past 5 years managing solutions and problem using ITIL.
6 Years of experience in Managing Call Center with COPC qualification on technical and non technical projects.
Strong interpersonal abilities developed over many years in managing changes, implementing procedures and processes, managing budgets, contracts and SLA negotiations
Specialties: Application Implementation & Coordination
Contact Details