Accountable for FM operations of Value worth DHS.10 Million in Dubai including overall
customer satisfaction.
Prepared budgets for all FM contracts and maintained strict control on all financial
heads to achieve or exceed the Financial goals of the Company.
Successfully managed all functions related to integrated Facilities Management.,
which includes All MEP services,HVAC, Cleaning, Security Guards, Concierge,
Landscaping , Pest control , Specialized services like Fire alarm Fire fighting, Elevators
Maintenance, BMS, CCTV etc
Advised and Implemented CAFM system .
Reduced the customer complaints 50% in 6 months time and maintained KPI's for all
clients above 95% through CAFM system
Init...