Astute professional with over 10 years in Project /Program Management, BPM, Process Re engineering, managing engagements for clients. My commitment to continuous process improvement has led to breakthroughs that reduce cycle time through stochastic reasoning/problem-solving along with bringing efficiency and efficacy in the process. During this tenure, have earned a reputation for on-time delivery of projects.
Adept in defining SOP’s and introducing well-defined procedures / SLA’s along with internal controls for systematic conduct of business. Being an integral part of the Management, have an understanding of critical business drivers and the skills to use business intelligence for cr