Self-Motivated, Energetic and Enthusiastic Professional with 16+ years of experience in software and networking industries at top-tier companies. Excellent leadership skills with proven ability to resolve critical end-user issues in taxing environments. Customer Champion- Acted as catalyst in retaining existing customers and bringing new business. Proven Interpersonal Skills-Lead ongoing customer escalations as well as technical demonstrations for global salesforce (product management team). Competencies include:
1. Customer engagements 4. Product Quality Improvements 6. Salesforce and TAC training
2. Requirements Analysis 5. New Product Demonstrations ...