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Sarasota, Florida Area United States

Program Development | Patient Experience | Training | Coaching | Healthcare | Servant Leadership

Healthcare professional with 15+ years expertise in program development, patient experience, process improvement, coaching and training for professionals and teams working in fast-paced, high stress healthcare environments requiring empathy, critical thinking, conflict resolution, and tact. For me, this is work that doesn't feel like "work". There's nothing more rewarding than having the opportunity to assist and advocate for patients and families navigating challenging healthcare environments, while also helping high performance teams improve communication and collaboration. Patient Experience: * Highly skilled with building rapport with patients and families quickly and tactfully to ...