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Principal Support Engineer at Percona

Technology / Software / Internet

I work in Percona as Principal Support Engineer for MySQL, its forks and utilities. Before I worked in Bugs Analysis MySQL Support Group since year 2006 in MySQL AB, then Sun, then Oracle. In addition to regular daily tasks of solving tricky support issues and verifying bug reports I also work on bugs priority, closely work with MySQL Enterprise Backup Development Team, manage MySQL Support team hardware and program JSON UDFs. Working on bugs priority and as Support representative in MySQL Enterprise Backup Development Team requires good communication, diplomatic skills as well as great problem solving abilities. I worked with Oracle University on MySQL 5.6 certification, provided "MySQ...