An experienced certified expert with technical background and a proven track record of executing Mega Projects within Telecom IT Infrastructure.
Having the knowledge in Process & Portfolio Management and strong IT & Telecom background along with key leadership skills has given me the ability to manage projects and programs that deliver results. I am proficient at requirement gathering, formulating strategies, directing cross-functional teams of technical experts to analyze systems, processes, implementing infrastructure improvements and meeting customer agreed SLA’s.
Expertise in developing business processes (Incident, Change, Problem, Service Catalog, Portfolio, RACI along with proje...