Manage service quality, efficiency, cost effectiveness, documentation, SOP’s, and general lab activity. Provide effective management of CGL technical staff through performance reviews and coaching. Foster communication through individual and group meetings with team members. Assign group resources to processes/projects maximizing throughput and quality. Maintain accurate cost analyses for all service processes. Generate monthly, quarterly, and annual metrics reports. Successfully sustain CLIA/CAP certification, including competency and proficiency assessments, for molecular diagnostics laboratory. Coordinate implementation and clinical validation of new services/instrumentation and imp...