Career Summary
ï‚· 10+ years - ntier Enterprise Systems and Technical analysis. Knowledge of Services Oriented Architecture, RUP and ITIL Best Practices and Terminology. Familiar with Web Services, Messaging and User monitoring.
ï‚· Effectively performed Service Delivery implementation for over thirty full life-cycles of Service Delivery Projects including Mercury Inter-active Suite of Tools. Successfully initiated improvements and alternative solutions to streamline existing workflow with a focus on interaction and flow of integrated monitoring systems.
 7+ years – Hands-On Application Integration (Wise Studio, MSI, WinInstall, Zenworks, WinBatch, WMI, SMS). Inclusive Roles were Q