Personal Information
Organization / Workplace
Englewood, CO United States
Industry
Consulting / Advisory
Website
About
TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel. Servicing over 80 countries, TeleTech’s 43,000 employees live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
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Tags
customer experience
cx
customer service
automation
cex
best practices
cloud
cloud technology
teletech
2013
analytics data
data
analytics
customer acquisition
customer retention
insurance
property and casualty insurance
customer loyalty
marketing
trust
customer trust
banking
financial services
customer care
omnichannel
ivr
personalization
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