Successful business professional with over 20 years experience in the P&C insurance industry, specializing in Business Process Improvement, Information Technology and e-Learning content development & implementation
*Proven track record of driving reduction in operating budgets through use of new technology and fully leveraging existing technology investments
*Skilled in process evaluation/improvement methodologies focusing on ROI and cost management for small, medium and large-sized companies
*Specialized in developing/implementing online user help and e-Learning content to help drive user adoption of new technology and business workflows while also reducing support costs
Specialti...
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