Andrea Alonso Uribe
Personal Information
Organization / Workplace
Colombia Colombia
Occupation
Marketing Digital
Industry
Technology / Software / Internet
About
Experience
- Installing, configuring and managing Windows Operating Systems (Windows Server 2003, Windows XP, Vista and 7)
- Managing and maintaining CCTV system as a service
- 1st and 2nd level Helpdesk with e-mail, telephone and Remote Connection tools
- Incident management with HP Service Manager
- Active Directory operation
- SCCM (System Center Configuration Manager) operation
- SAP support and basic networking
- AS400 support and basic networking
- POS terminals
- Zebra and other printers
- Microsoft Office usage and support
- Microsoft Exchange operation
- Knowledge of ITIL v3
- Preventive and corrective maintenance of server and workstation hardware
Contact Details