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Mumbai, Maharashtra, India India

Manager, Learning & Development

Travel / Tourism

• Proficient in managing & training teams for running successful process operations & experience of developing procedures, service standards for business excellence. • Possessing excellent interpersonal, communication & organizational skills with proven abilities in training & development, customer relationship management & planning. • A flexible individual with effective Change management skills & expertise in employee motivation. • Excellent communication & interpersonal skills coupled with an ability to implement simple solutions to complex problems. • Developed comprehensive understanding of Call center training, team handling & service level standards. • Delivering Meth...