 An astute professional with an overall solid experience of 16 years in Customer Service functionalities, Strategic Management, Business Development, Customer Retention, Process oriented operations and Quality Management.
 Involved with organization like TATA Teleservices Ltd, Sify Technologies Ltd, BPL Cellular Ltd(Currently Vodafone) & Usha Martin Telekom.
 Demonstrated excellence in Customer Relationship, Retention, Sales, Marketing, Communications, Upsell, Collections, Channel & Vendor Management.
 Hands on experience in the Southern & Western regions of India, in Telecom & Internet Industry.
 Expertise and experience in setting up Channel & Agency Management.
 Resp...