ºÝºÝߣ

New Delhi Area, India India

Sr. Manager ( Business Process) - IT at Infotel Business Solutions Ltd.

Telecom / Mobile

14 years experience in Telecom & IT Business process management and day-to-day activities involved in IT development requirements /operations, Customer Service Delivery, Business Processes design & implementation, Fulfilment Support, CRM Development Process ,Customer Services Operations & Functions. Currently focus on Mobile application concepts and their designing and implementations. . Business Model design and further implementation Business communication with internal stake holders on requirements Expertise in CRM and IT Functional requirements for business functions Mobile application business concept design, and further implementations Customer Service Delivery & Order Management...