NCR - National Capital Region, Philippines Philippines
Senior Manager - Global Technology & Application Services
Technology / Software / Internet
Wowie is a BPO Executive with proven experience in leading multiple programs and multiple sites. Proven ability to lead and develop multiple departments with multiple functions. Highly equipped with the ability to implement and launch new programs, identify and implement cost reduction, people development and the ability manage people with different culture, skillset and background. Capable of managing and implementing backend support.
Specialties: Core competencies include:
• Technology and Application Services Management
• Call Center Operations Management
• Client Relationship Management
• Human Resources Management and Development
• Strategic Planning & Sourcing
• SLA Performan...