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xerox change management business workplace managed print services mps automation technology leadership print success document management optimism security savings paper business processes survey pessimism return on optimism printing optimistic happiness digitization job satisfaction roo data government journey chief optimist cio innovation digital infographic higher education management workflow managed print mobile breach threats protection federal state mobility connected workplace student documents healthcare transformation communication retail document automation optimist sustainable sustainability customer experience document analytics local xerox mps risk winning education public sector mitigate agile enterprise agile obstacle nimble agility mps assessment palmer consulting focus forward hacking information tips cost saving centralized print print services revenue ideas training competition cmo future social media big data age of context convergence it connectkey connectivity strategy sanity culture sales insights selling power change roadmap leader 26 assessment regulations efficient billing collaboration tools project management contract management engineering byod work fleet optimisation port authority mobile print emissions co2 green printing cutting costs print costs financial services health records patient customer lifecycle marketing multichannel personalization cartridge quality cheap toner cartridge xerox supplies print supplies toner cartridge cartridge yield bargain cartridge ebook digital strategy analytics cost cutting workflow automation plans audit trail record keeping budgets virtual access citizen services streamline government efficiency college university faculty hospital citizens politics print audit data management analytics tools document costs omnichannel customer graduation degree engagement achievement retention higher ed ehr connect services automate content back-office supply chain optimization records management compliance workflow processes law offices law firms legal industry digitised invoice processing procured print services europart optical character recognition digitised delivery note management e-government government it government outsourcing