Yue Chung Cheung
Personal Information
Organization / Workplace
Toronto, Canada Area Canada
Occupation
Support Manager
Industry
Technology / Software / Internet
About
A well-rounded Service Desk / Support manager who is proficient and results-oriented with expertise in resolving wide range of strategic and tactical technical challenges. A proven track record of accomplishments in incident management, service level management, team coaching/management with an aptitude to communicate effectively at all levels, both internally and externally. Well versed and certified in ITIL Foundations V.3 and PMI PMP. A highly organized individual with extensive and diverse work experiences gained from Asia, the UK and the USA
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