Proven competence in the area of ITIL service life cycle, Revenue Operations, Business Analysis, Program Management, Delivery Management, Solution Design, Genesys Solutions, Application development, Corporate Training and Up-skilling, Maintenance and Support across functions.
Extensive experience in client management across service design, delivery and assurance. Information Security Management co-ordinated and handled Data/Physical Security access policies.
Specialties: Business Intelligence, Optimization and Transformation, Business Development, Project/Delivery Management, Crisis and Defect Management, Business Analysis, Business Training & Up-skilling.