Abhishek Sarkar
Personal Information
Organization / Workplace
Kolkata Area, India India
Occupation
DEPUTY MANAGER TRAINING AND QUALITY
Industry
Telecom / Mobile
Website
http://seoppcfreelancer.comAbout
Abhishek Sarkar has total 12+ years experience in BPO. He started his career as a technical support Officer in a Voice process, then moved to a different Process as part of pilot batch as Network Support Engineer. Then moved to a voice campaign again in the pilot batch as Subject Matter Expert. Promoted as a Process trainer. In 7+ years he got exposure to Client Management, Escalation Handling, Process Training, Team Management, Service Delivery, Change Management and Quality
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