Key skills include Problem Management, Major Incident Management, Incident Management, Change Management, Service Desk Management, People Management, excellent communication skills, Team and client Management skills, Leadership Skills, Analytical skills
 Insightful experience of 9+ years.
 Managed teams to convert them into a competitive, totally driven to succeed.
 Expertise in identifying training needs.
 Understanding of projects, hardware, software requirements & executing orders accordingly
 Leading a team, training and updating them
 Technology savvy self-starter, adept at moving into new environment from existing experience to quickly adapt to new technologies fluently
 Str...