Senior IT Manager (BE- Telecom) , having multi faceted experience of over 14 + years in the field of Voice,Video, Unified communication and collaboration,Network and IT Infra services,Contact Center technology expertise,CTI,IVRS, Service delivery ,people management ,Key client and OEM Relationship handling.Enriched experience on Nortel/Avaya/Aspect/Cisco/Aastra/Mitel/Microsoft/vmware private cloud.
Successfully rolled out prestigious projects both on corporate and government segment for Video,contact center and voice infrastructure.