Result oriented hands-on executive with more than 22 years of leading Product development and Customer Engineering (Technical Support (L1/L2/L3), Pre-sales and Delivery) teams across geographically located teams. Strong organizational, leadership, and strategic skills with a focus on listening to customer’s needs and requirements, solving problems and maximizing value to the customer. Change agent focused on optimizing processes, systems and assets. Proven track record of leading high performing teams, leading organizations through periods of significant change, and exceeding customer satisfaction in large, SMB and start-up environments in the Networking, Energy Management, Telecommunicat...