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Specialties: Lotus Notes/Domino, Collaboration, Project Management, Process Improvement, Project Scope Definition, Configuration, Testing and Implementation Procedures, Documentation, SDLC, Release Management, Resource Management, Risk Management, Client Management, Vendor Management, Estimating, Scheduling, Business Analysis, Process Improvement, SOP, WBS, Workflow design, Requirements Gathering, Logistics, ERP, WMS, Usability, Troubleshooting, Post-Implementation Customer Support, User Training

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