飪� Dealt with customer service concerns and complaints, by phone and in-person.
飪� Inform visiting guests about availability of rooms.
飪� Allot rooms and check the identity of the person through valid identity proofs.
飪� Greet customers and answer their queries.
飪� Offer guests something to drink as per the availability of the resources.
飪� Worked my way up from trainee to senior agent in less than three years.
飪� Developed a new customer-complaint management system that is still in use.
飪� Communicating clearly and efficiently to the team and management about the issues and concern received on the floor
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