It's 2 am... Staring at the computer monitor. Drowsy and sleepy. Neurons not working. Blank. Playing with the swivel chair. Legs crossed. Fingers stiff. Need coffee... Can of soda on the desk. Half empty. Now 3 quarters empty. Munching potato chips. Salt on my jacket. Flicked on the jacket. Sniff. Damn cold. Snotting... Sneezed. Hanky at hand, wiped dripping snot on the pc monitor. Readjusted headset. Tuut, tuut... "Thank you for calling ___________, how may I help you?"... I'd better get used to this... Irate caller... Words in the left ear, out the other... Customer still irate... Yelling out of her lungs... yada, yada, yada. Gave advise to venting bitch. Realized she screwed up. Leaned on