I would like to introduce myself as a Senior IT professional having close to 22 years of rich & insightful experience in the ITES space, having gained expertise in Operational Leadership, Customer Management and Project Delivery roles in BPO & IT domains. Over the years, I have gained diverse exposure to handling marquee customers that are leaders in respective domain areas including telecom and hospitality among others. Effective project management, customer engagement and stakeholder management are key skills that I have developed over the years and demonstrated excellence in.
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