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Region IVA - Calabarzon, Philippines Philippines

COPC Registered Coordinator, Six Sigma Black Belt Professional and Certified ISO QMS Lead Auditor

Apparel / Fashion

• Six (6) years experience as College Mathematics Instructor • Eight (8) years experience with the Call Center Industry inclusive of one (1) year as CSR, one (1) year as Quality Analyst and six (6) years of Quality Supervisory Position (Call Quality, ISO Audit, NPS, CSAT and Continuous Improvement) Specialties: College Mathematics Teaching, Training and Call Quality, Supervision, Statistical Data Analysis, Process Improvement, Six Sigma, COPC RC and ISO 9001:2008