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I am an Experience designer with experience in many areas, including social search, healthcare, energy monitoring, smart environments, public transport user experience. 

Tools and creative techniques:
# Ethnography // focus group, participant observation, interviews, context of use map, mental model analysis
# Design // brainstorming, scenarios, personas, information architecture, UI, cognitive walkthrough, task analysis, touchpoints, user journey, blueprint, mind map 
# Prototyping // mock-ups, wizard of oz, wireframe, paper and pencil, storyboarding  
# Evaluation // usability testing, heuristics, user testing, AB testing 
# Design Softwares // Photoshop, Illustrator, InDesign, Balsam...

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