Anuradha Singh
Personal Information
Organization / Workplace
Mumbai Area, India India
Occupation
Head - CRM & Facilities
About
D Profile
 +15 years'​ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving, sales staff support, and planning/implementing proactive procedures and systems to ensure smooth operations of support function
 Ability to train, motivate, and supervise customer experience team.
 Develop plan, conduct audits, variance analyses and maintain/update sales and collections record
 Other skills include Customer Service Management, Complaint Handling & Resolution, Customer Satisfaction Enhancement, Sales & Margin Improvement Teambuilding & Training,
• Synopsis of Achievements :
 Part of Process definition and implementation of "...
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