• Technical Communicator in IT, with 10 years of experience.
• Documentation prepared - User Guides, Application Installation Guides, Team Induction and Training Material, FAQs, Case Studies, enhancements of Functional Specifications
• Other activities performed - Manual Testing and Issue analysis of bugs reported. Application Usability Reviews.
• Business Domain Experience: Banking and Financial Services (Wealth Management - Domain knowledge in financial products related to Forex, Structured Products, Fixed Income, and Options, Private Banking, New Business Lead Management), Health Care, Transportation Management, and Talent Acquisition.