- Strong stakeholder management.
- Experience with methodologies LEAN, 6 sigma, 5s
- Experience with discipline BPM.
- Process mapping 'As is', 'To be'.
- Process modelling experience (BPMN)
- Working in a project driven environment
- Ability to discover and analyse complex process flows applying a standard notation (BPMN)
- Experience training staff in process.
- Process control by activity whithin collaboration (Risks, Softwares, Time, Owner)
- Original thinking in the work
- Continually seeking new ways to bring Customer and Colleague Experience into the heart of work.
- Always open to new ideas
- I Know when and how to challenge the status quo
- I have excellent attention to detail
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