A consulting, training & business leader with an overall experience of over 20+ years in the Financial Services & Insurance domain. Experienced in building business units, domain practices and training competencies within large services organisations.
Key accomplishments include:
* Business transformation at a leading insurance provider by leveraging design thinking, digital enablement and data analytics in the customer services unit
* Establishment of the BA competency framework for training, development, and on-boarding of 200 consultants for a USD 20 Million practice
* Significant scaling up of a business unit in Pune for Insurance TPA services from 0 to 12 crores in 5 years
* Enabli...
