To constantly look for growth and development. To challenge the status quo and constantly unearth new and better ways of exceeding the benchmarks. To have fun along the way.
Specialties: Process Quality, Transactional Quality, Business Process improvement, Voice and Non Voice Quality, Change Management, Global Management, Project Management, Risk and Compliance, Control Testing and Issue Validation, Six Sigma, Operational controls, Process development, Quality systems, Training & Development.