Goal oriented call center & customer service management, provide the company with the high quality, reliable and users oriented IT services which will allow to meet the company targets.
I'm flexible and eager to learn new processes.
Competencies:
Communication, Results driven, Leadership, Innovative, Analytic and strategic thinking
Experience:
+6 years in the IT field, International and global organizations, High Availability and very demanding environments
Management:
Local and remote international teams, Vendors, KPIs, Budgets, Projects, Clients
Technology:
LAN, WAN, VoIP, Wi-Fi, VPN, CITRIX, Active Directory, Windows, Linux, Internet, Telecom, Firewall, MS Exchange, Lotus, MS Offic...