Senior Operations Manager at Aegis BPO Services Ltd
Industry
Telecom / Mobile
About
SENIOR MANAGER PROFESSIONAL
1)- A 鈥淧erformance Driven Professional鈥� with over 14 years of demonstrated excellence in leading
and developing contact centers with virtuous Customer Service, Collections, Retention,
Customer Relationship Management and Team Management.
2)- Remarkable experience in managing multiple business operations with an aim to accomplish
company plans & goals successfully.
3)- Experience in leading collection & verification process as well.
4)- Handled outsourced call center interactions.
5)- Familiarity to the life cycle management of prepaid/postpaid subscriber-usage & retention
activity by providing promotional offers to customers and enhancing...
