More than 15 years experience in IT Industry, Project Management, Business Process Analyst, Payment Business, Payment Product Development, Contact Center Technology, CRM (CRM Consultancy, CRM Implementation, CRM Training), and IT Solution Architect.
Also involved as CRM Instructor for AARM International certification class.
Certifications:
Siebel CRM Certified Consultant from Oracle (2010)
Siebel Certified Instructor from Oracle (2010)
CRM Certified Professional (P.CRM) from AARM International (2014).