Barbara Richman, SPHR, is a Senior Consultant with HR Mpact, a human resource consulting firm. She joined the company after a 27-year career in human resources at the nation’s largest three-service utility, Memphis Light, Gas, and Water Division. While at MLGW, she served as Manager of Labor Relations for over 10 years and had involvement in strategic decisions impacting the overall organization. During that time, the utility received the Tennessee Award for Excellence for best practices in cooperative union-management relations.
As a consultant, Barbara has provided project and training support for diverse organizations in the public- and private-sectors. She has been a speaker at me...