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Greater Jakarta Area, Indonesia Indonesia

GM Marketing Loyalty & Retention

Telecom / Mobile

1. Managing Churn reduction program for XL brand through CLM mechanism, experience improvement, create & mining social influencer program, and also adoption of stickiness product 2. Managing Loyalty program for XL and Axis brand through CLM mechanism, service differentiation and partnership with other non telco brand 3. Managing overall CLM activites for Axis brand, consists of reload stimulation, revenue stimulation and retention program