Personal Information
Organization / Workplace
San Francisco Bay Area, California (CA) United States
Occupation
User Researcher, Principal at BellaVia Research
Industry
Technology / Software / Internet
Website
About
User experience (UX) research & strategy
- Observational Research / Contextual Inquiry
- Design thinking / Customer-centered design research
- Persona research & development
- Foundational research & wellness checks
- Customer journey mapping
- App / mobile web / responsive UX research
- Data-drive user experience strategy
- Multi-channel / omni-channel
- Diary studies
- Smartwatch research
Over 20 years of research and strategy consulting experience, working with clients to gather the insights they need to make informed decisions.
Well-versed in traditional plus innovative remote techniques (like moderated remote usability testing on mobile devices -- it's complex, but
Contact Details
