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Business transformation and global services leader with a passion for enabling improved business value of business processes and information technology. Key areas of focus include Business Process Transformation, Sourcing Strategy, IT Governance, and IT Process Improvement. Extensive international experience having consulted and lectured in USA, UK, India, Germany, Japan, Malaysia, Singapore and South Korea. Worked with both the 'buy' and 'sell' sides of outsourcing, including with CxOs in outsourcing clients, 3rd party BPOs, global IT services firms (application development and management), IT infrastructure service providers, and Shared Services Centers

Experienced in consultative sel...

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