Telecom professional, NLP Practitioner, Trainer & Theatre specialist
21 years experience & expertize in Customer Experience, Strategy, Partner Management, Customer Care Operations, Service Marketing & Operations, Service Delivery, Coaching & Mentoring
•A Post Graduate in International Business Management with Professional Certification in Strategic Management from IIM Kozhikode.
•Certified NLP Practitioner specialized in Mentoring and Coaching
• 15 years in Telecom (Customer Experience, Contact Centre Management, Service Marketing & Operation,Service Delivery) 6 years in IT & Media (Business Operations, Sales & Marketing).
•Holds a successful track record of being a key planner,...