IT Services Leader with 20+ years of experience leading globally based teams. Leadership focus on the delivery, management, and reporting of Cloud based IT and Services; emphasizing corporate success through profitability and customer satisfaction.
Core skills developed through involvement with Oracle OnDemand IT Service and Strategy: hosting models, data center designs, and operational support processes. Initiative based program and project management. Presentation and training on a wide scope of technology innovation, teamwork, process management, and account management reporting. Customer executive presentations covering Services Delivery, Crisis Response, Data Center Best Practices...