Personal Information
Organization / Workplace
Barcelona Area, Spain, Barcelona Spain
Occupation
[myBlai.com] Information Technologies: Governance | Delivery | Management
Industry
Technology / Software / Internet
Website
http://cv.blai.esy.esAbout
INNOVATE - COMMUNICATE - LEADERSHIP
Delivery
• Planning and control of service delivery.
• Ordering of internal / external deliveries including order processing and project contracting of multidisciplinary project teams (e.g. transition and implementation projects)
• In collaboration with Business agreement on efficiency measures
• Lead-incident, lead-problem and escalations management
• Change management assurance
• Quality monitoring at the contract level
• Ensuring agreed terms of delivery and services
Communications / Reports
• Regular communications with customers for delivery and services within the contractual framework
• Contact person for the customer for commercial matte...
Contact Details