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Greater Seattle Area United States

Data Science, Customer Experience/Success, Machine Learning

Technology / Software / Internet

"If you can't explain it simply, you don't understand it well enough." ~ Albert Einstein I am interested in data science, machine learning and customer experience and how they all work together. I conduct research in these areas and apply this knowledge to help businesses make decisions that are based on fact, not hyperbole. I publish my research in my books and on my blog (http://businessoverbroadway.com). Specialties/Interests: - Getting value from data through the scientific method - Big Data and data science - Machine learning - All things analytics - Educating the masses on statistics and statistical thinking - Attitudinal measurement, including customer/employee satisfaction - Pu...