Seeking a challenging role focusing on Team Leadership and Customer Relations, where my existing skills and qualifications will add value to the company, while I continue to further develop my skills and knowledge in this field.
• Experienced with operations management in a call center industry and IT Service Desk Department, and knowledge with its call management systems.
• Highly efficient in fast-paced multitasking environments, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.
• An organized and detailed leader, able to prioritize tasks to ensure timely task completion.
• Excellent supervisory and monitoring skills, ensures standards an